FREQUENTLY ASKED QUESTIONS


Q. What payment methods do you accept?
A. We accept payments by Paypal only .

Q. What equipment do I need to use your service?
A. All you need is a satellite dish pointing at your desired provider (ie. SKY) a Dreambox or similar running CCcam and a broadband connection.
FREQUENTLY ASKED QUESTIONS 


Q. Can I receive all the channels listed on your website?
A. You can receive only those channels that your satellite dish is able to receive. If you have a motorised system with a dish of a suitable size then it may be possible to receive all of the channels listed.

Q. Do you support NewCamd, MgCamd, NewCS or any other softcam?
A. No. We support only CCcam clients. If you cannot connect to our CCcam servers then you will unfortunately not be able to use our service.

Q. Can I reshare your C: line or use it on more than 1 receiver?
A. No. The C: line supplied will work only on 1 receiver at a time.


Q. You offer a money back gaurantee, how does that work?
If within 48 hours of you placing and receiving your order from us, it is tested and does not perform in a way that you had expected, then you will be entitled to a full money back refund. If you use the service for longer than that time span and then decide to take the service from another provider or change your mind in any way then unfortunately our guarantee does not cover you.

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99.96% Uptime Guaranteed

We are so confident in the reliability and integrity of our network and servers, we gurantee it!

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Money-Back guarantee

We offer a 100 % money back guarantee if you are not satisfied with the services

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Online 24/7 Support

We provide online 24/7 support offers urgent incident support cases per year outside regular business hours.